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IT Support

Category: Information Technology and Cyber Defense

Program Description

Unlock your potential with our IT Support program! Gain hands-on experience, industry-recognized certifications, and the skills needed to excel in today's tech-driven world.

A two-year degree, diploma, or certificate in IT Support from Hennepin Tech offers the perfect blend of education and hands-on training to launch your career in the high demand field of information technology.

Our IT support training gives you the skills and knowledge to succeed in the fast-changing tech industry. With a focus on practical experience and expert guidance, you'll be prepared for various IT support roles upon graduation.

Our comprehensive information technology support degree covers the basics needed to succeed in IT support. You’ll take specialized IT support classes that teach you how to troubleshoot and solve technical problems efficiently. Additionally, our IT support education prepares you for industry-recognized exams that will boost your resume and job prospects.

Get ready for certifications such as Microsoft Certified Solutions Associate, CompTIA A+, Network+, and Security+ by taking IT support courses from industry professionals. These courses are taught by experts in the field. These certifications are highly valuable in the IT industry. By completing these courses, you will be well-prepared to take the optional certification exams in addition to the program coursework.

Our structured curriculum balances theory and practice, covering all aspects of IT support and developing critical skills in networking, hardware, software, and customer service. With flexible online training options and interactive, student-focused classes, you’ll gain the knowledge and confidence needed to start a rewarding IT support career.

At Hennepin Tech, we are committed to your success. Our program combines expert instruction, online training, and real-world experience to ensure you are job-ready. With our support, you’ll gain the skills and certifications needed to excel in the IT industry.

Take the first step toward an exciting IT support career. Enroll in our IT Support program today and build a strong foundation for your future in information technology!

Program Information

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Class Time: Online only
Semester: Fall, Spring or Summer
Campus: Brooklyn Park, Eden Prairie

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Skills Required

Basic computer literacy, computer keyboarding, familiarity with the Internet, college-level reading and writing ability, and proficiency in basic mathematics.

Wages/Outlook/Advancement

Wage and Job Outlook information for this program are available at Minnesota Department of Employment & Economic Development (DEED).

Graduates secure positions such as:

  • IT Service Desk Technician
  • IT Support Specialist
  • IT System Specialist
  • IT Trainer
  • IT Coordinator
  • Help Desk and Computer Lab Assistant
  • PC Technician

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Are you a current student with a question?

Contact OneStop today!

Email: OneStop@HennepinTech.edu

Phone: 952-995-1300